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Troubleshoot Multi-user Issues for QuickBooks Desktop for Mac

It is pretty much common that you might bump into some or the other error while working on this accounting software. One such error that we will be discussing in today’s piece of writing is QuickBooks multi-user issues in Mac. This is usually seen when you try to share a company file. In this segment, we will be talking about the processes to fix the multi-user issues in QuickBooks for Mac.

If you are interested in learning the process to tackle out multi-user issue in QuickBooks desktop for Mac, then make sure to stick around till the end. Or connect with our accounting professionals using our helpline.

 

Methods to follow to fix the multi-user issues in QuickBooks desktop

You can perform the below steps to fix the multi-user issues in QuickBooks for Mac:

Step 1: Verify QuickBooks server running and the company file is shared or not.

Step 2: Check Mac OS firewall settings.

Step 3:Verify file sharing permissions are set correctly on the host system or not.

  • Click on apple menu and opt for the system preferences.
  • Choose the sharing icon.
  • Tick the checkbox for file sharing.
  • Add that folder where the company file is situated in the share folder.
  • Ensure that the permission to read and write for everyone or for the specific users who will be using QuickBooks.

Step 4: Verify that the bonjour service is working properly.

Step 5: Test the network configuration.

Step 6:Set up the peer-to-peer direct connection.

  • Log out both systems and plug each of the cable into a system’s ethernet port.
  • When the system starts then you need to permit bonjour service to see both the systems to each other. To verify that the new finder window and see if each system can see the other in the shared section.
  • Pick one system as a host. You will have to open file or enable the multi-user mode from a file or enable multi-user mode.
  • Open QuickBooks in the second system from the shared files section or open the company file.

 

Performing the above stated steps might help in getting rid of the QuickBooks multi-user issues in Mac successfully.

However, if you have any query or if the error persists even after implementing the steps discussed in above, then in that case we would highly recommend you to make use of our dedicated support line i.e. 1-800-761-1787. Our QuickBooks enterprise customer supportexperts will fix the issue for you immediately.

 

Source: https://qbsenterprisesupport.puzl.com/_news/Troubleshoot-Multi-user-Issues-for-QuickBooks-Desktop-for-Ma/305432